Privacy Policy

Welcome to Deviceflow. We respect your privacy and are committed to protecting the personal and organizational data you provide us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform and services.

Who We Are

Deviceflow is a platform designed to help organizations manage IT assets, workflows, subscriptions, and user permissions. This policy applies to all users of our web application and services.

What Information We Collect

We collect the following types of data:

Personal Information

  • Full Name
  • Email Address
  • Phone Number (optional)
  • User Profile Data

Organization & Billing Info

  • Company Name
  • GST or Tax ID (if applicable)
  • Billing Address
  • Payment method (processed via third-party providers; we don’t store full card details)

Usage & System Data

  • Device and browser info
  • IP address
  • Login timestamps
  • Actions performed on the platform (e.g., plan upgrades, asset updates)

Communication

  • Support conversations
  • Feedback or survey responses

How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Manage billing and subscriptions
  • Communicate updates and alerts
  • Ensure platform security
  • Generate usage analytics (anonymized)
  • Comply with legal and financial obligations

How We Share Your Information

We do not sell your personal information.

We may share data with:

  • Payment processors (e.g., Stripe)
  • Cloud infrastructure partners (e.g., AWS)
  • Analytics and crash reporting tools
  • Legal authorities if required by law

All third-party services are contractually obligated to protect your data.

Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS)
  • Role-based access controls
  • 2FA for admin-level users
  • Regular audits and vulnerability checks

However, no online system is 100% secure — we encourage users to maintain strong passwords and follow security best practices.

Data Retention

  • User account data is retained as long as the account is active.
  • Invoices and billing records are retained for legal compliance.
  • Users may request deletion of their data after account cancellation.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your account and associated data
  • Withdraw consent (where applicable)

To exercise any of these rights, contact us at: [email protected]

Cookies and Tracking

We use essential cookies for:

  • Session management
  • Security
  • Remembering preferences

We also use optional analytics cookies (e.g., Google Analytics). You may opt out of non-essential tracking via your browser settings.

Children’s Privacy

Deviceflow is not intended for use by individuals under 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify users of significant changes by email or in-app notices. Continued use of the platform implies acceptance of the revised policy.

Contact Us

For any privacy-related concerns, please contact us: